Customer remediation program – contact us at 13 22 75 or customer.remediation@mfw.com.au
Motor Finance Wizard is currently in the process of identifying customers who may be eligible for the remediation program. If you are eligible, Motor Finance Wizard will contact you – by email, letter or phone – as soon as practicable.
Remediation could mean a refund of money to you, a reduction in your payments or not to collect on some of the outstanding balance on your contract.
The remediation program is part of an agreement with the Australian Securities and Investments Commission (ASIC) who had concerns over the way we assessed the affordability of our car leases and loans entered into during the period 1 July 2010 to 16 July 2014.
