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Tell us what you think!

Your feedback is an important part of our business and will assist us in improving our products and services, and maintaining the highest level of customer service possible.

To assist us in improving your experience with us,

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Got an enquiry?

Our customers are the most important part of our business and we strive to satisfy our customers’ needs.

If you would like to know more about our products and services and/or if you have a specific question about Motor Finance Wizard contact us on 1300 657 327. Alternatively,

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Make a warranty claim online!

All Motor Finance Wizard consumer leases include a comprehensive warranty valid for the full term of the lease.

If you have a technical issue with the vehicle you are leasing and/or you need to make a warranty claim contact us on 1300 305 988. Alternatively,

Motor Finance Wizard will acknowledge receipt of all enquiries and/or concerns you may have within two (2) business days, and will aim to resolve as many issues as possible within five (5) business days. If you raise an issue with us, we will address it as quickly as possible.

Privacy Policy

Introduction

We take your right to privacy seriously and want you to feel comfortable using our web site. This Privacy Policy deals with personally identifiable information (referred to as 'Data' below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. Please take time to read our Terms of Use.

1. Collection of Data.

All of our registration or signup processes requires a valid company name, company contact person, e-mail address and telephone number. Please take note that your details or other submissions that you make on this site may contain other personally identifiable information and, as a result, may appear on this site. Like many web sites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at all) is set forth below.

2. Use of Data.

We may use Data to customise and improve your user experience on this site. We will make efforts so that your Data will not be provided to third parties unless

  1. provided for otherwise in this Privacy Policy
  2. we obtain your consent, such as when you choose to opt-in or opt-out to the sharing of Data
  3. a service provided on our site requires the interaction with or is provided by a third party, by way of example an Application Service Provider;
  4. pursuant to legal process or law enforcement
  5. we find that your use of this site violates our this Policy, Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property
  6. this site is purchased by a third party whereby that third party will be able to use the Data in the same manner as we can as set forth in this Policy. In the event you choose to use links that appear on our site to visit other web sites, you are advised to read the privacy policies that appear on those sites.

3. Cookies.

Like many web sites, we set and use cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on our web site and, if so, may set and access cookies on your computer and is subject to the privacy policy of those parties providing the advertisement. However, the companies serving the advertising do not have access to our cookies. These companies usually use non-personally identifiable or anonymous codes to obtain information about your visits to our site.

4. Changes to this Privacy Policy.

We may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.

5. NO GUARANTEES.

While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

6. Contact Information.

If you have any questions about this Policy or our web site, please feel free to contact us.