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Tell us what you think!

Your feedback is an important part of our business and will assist us in improving our products and services, and maintaining the highest level of customer service possible.

To assist us in improving your experience with us,

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Got an enquiry?

Our customers are the most important part of our business and we strive to satisfy our customers’ needs.

If you would like to know more about our products and services and/or if you have a specific question about Motor Finance Wizard contact us on 1300 657 327. Alternatively,

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Make a warranty claim online!

All Motor Finance Wizard consumer leases include a comprehensive warranty valid for the full term of the lease.

If you have a technical issue with the vehicle you are leasing and/or you need to make a warranty claim contact us on 1300 305 988. Alternatively,

Motor Finance Wizard will acknowledge receipt of all enquiries and/or concerns you may have within two (2) business days, and will aim to resolve as many issues as possible within five (5) business days. If you raise an issue with us, we will address it as quickly as possible.

Customer Care

Motor Finance Wizard is committed to assisting you with any questions and/or concerns you may have about our products and services.

Our customers are the most important part of our business and we strive to satisfy every customers’ motor vehicle and finance needs.

Our Customer Care Team is available to assist you with any general enquiries and/or feedback you may have about our products and services.

We are committed to improving our customers' experience with us and would like to hear what you have to say. Your feedback can help us understand whether or not we are meeting your needs and address issues we otherwise might not know about.

Contact Customer Care on 1300 657 327 between 8am and 5pm Monday to Friday, to speak with a member of our team. Alternatively, choose from one of the options below to submit your enquiry or feedback online.

Got an enquiry?

We want your feedback!

If I have an issue, how long will it take to resolve?
Motor Finance Wizard will acknowledge receipt of all enquiries and/or concerns you may have within two (2) business days, and will aim to resolve as many issues as possible within five (5) business days. If you raise an issue with us, we will address it as quickly as possible.

If you are not satisfied with the resolution of your enquiry and/or concern, you may wish to discuss your concerns with our external dispute resolution service, Credit Ombudsman Service Limited. Call (02) 9273 8400 or email info@cosl.com.au.